1. scope of application

1.1 These General Terms and Conditions (hereinafter referred to as "GTC") of "Hangl AG" (hereinafter referred to as "Seller") shall apply to all contracts concluded between a consumer or a trader (hereinafter referred to as "Client") and the Seller relating to all goods and/or services presented in the Seller's online store. The inclusion of the Customer's own terms and conditions is rejected unless otherwise agreed.


1.2 A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed primarily to their commercial or independent professional activity.


1.3 An entrepreneur is a natural or legal person or a partnership with legal capacity which, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.

2. conclusion of contract

2.1 The presentation of the goods, in particular in the online store, does not constitute a binding offer by the seller.

2.2 First, the customer places the selected goods in the shopping cart. In the next step, the order process begins, in which all the necessary data for order processing is recorded.

At the end of the order process, a summary of the order and contract data appears. Only after confirming this order and contract data by clicking on the button concluding the order process does the customer submit a binding offer to purchase the goods contained in the shopping cart.
The customer can also submit this offer to the seller by e-mail, post or telephone.

2.3 The Seller accepts the Customer's offer through the following possible alternatives:
- Sending a written order confirmation or an order confirmation in text form (e-mail)
or
- Request for payment to the customer after placing the order
or
- Delivery of the ordered goods

The time of acceptance is determined by the first alternative that occurs.

The period for accepting the offer begins on the day after the offer is sent by the customer and ends at the end of the fifth day following the sending of the offer. If the seller does not accept the customer's offer within the aforementioned period, this shall constitute a rejection of the offer. The customer is then no longer bound by his declaration of intent.

2.4 If the customer selects the payment method "PayPal" for the payment of his purchase, he submits his offer by clicking on the button concluding the order process. If the customer simultaneously places the payment order with PayPal by clicking this button, the seller declares acceptance of the customer's offer at the time the payment order is placed, in deviation from the above provisions.

2.5 The text of the contract concluded between the seller and the customer is stored by the seller. The text of the contract is stored on the seller's internal systems. The customer can view the General Terms and Conditions at any time on this page. The order data, the cancellation policy and the General Terms and Conditions are sent to the customer by e-mail. After completion of the order, the text of the contract is accessible to the customer free of charge via his customer login, provided he has opened a customer account.

2.6 All entries made are displayed before clicking on the order button and can be viewed by the customer before sending the order and corrected by pressing the back button of the browser or the usual mouse and keyboard functions. In addition, if available, the customer has buttons for corrections, which are labeled accordingly.

2.7 The contract language is German.

2.8 It is the customer's responsibility to provide a correct email address for contacting and processing the order and to set the filter functions so that emails relating to this order can be delivered.

3. prices and terms of payment

3.1 Unless otherwise agreed, the prices shown are final prices excluding statutory VAT.
If additional shipping costs are incurred, this can be found in the product description.

3.2 If the delivery is made to a non-EU country, further duties, taxes or fees may have to be paid by the customer to the customs or tax authorities responsible there or to credit institutions
The customer is advised to ask the respective institutions or authorities for details before ordering.

3.3 The customer can select the payment methods available in the online store.

3.4 In the case of advance payment by bank transfer, payment is due immediately after conclusion of the contract, unless otherwise agreed.

4. delivery and shipping conditions

4.1 Goods shall be delivered by shipping to the delivery address specified by the customer. Notwithstanding this, the delivery address provided by the customer to PayPal at the time of payment shall be decisive for payment via PayPal.

4.2 If the seller incurs additional costs due to the provision of an incorrect delivery address or an incorrect addressee or other circumstances that lead to the impossibility of delivery, these shall be reimbursed by the customer, unless the customer is not responsible for the incorrect information or impossibility. The same applies in the event that the customer was temporarily prevented from accepting the service, unless the seller has given the customer reasonable advance notice of the service. Excluded from this provision are the costs of return shipment if the customer has effectively exercised his right of withdrawal. In this case, the statutory provision or the provision made by the seller shall apply.

4.3 If self-collection has been agreed, the customer will be informed by the seller that the goods ordered by him are ready for collection. After receiving this e-mail, the customer can collect the goods from the seller's registered office or an agreed location by arrangement with the seller. In this case, there are no shipping costs.

5. right of withdrawal

5.1 If the customer is a consumer, he is generally entitled to a right of withdrawal.

5.2 The seller's cancellation policy applies to the right of withdrawal.

6. reservation of title

If the seller makes advance payment, the goods shall remain the property of the seller until the purchase price has been paid in full.

7. liability for defects

Unless otherwise agreed below, the statutory warranty rights apply to our goods:

7.1 We shall be liable - irrespective of the legal grounds - for damages or compensation for futile expenses in accordance with the following provisions under lit. (a) and (b): (a) In the event of intent or gross negligence, we shall be liable without limitation. In the event of simple negligence, we shall only be liable for damages arising from the breach of a material contractual obligation (obligation whose fulfillment is essential for the proper execution of the contract and on whose compliance you regularly rely and may rely); in this case, however, our liability shall be limited to compensation for foreseeable damage typical for the contract. (b) The exclusions of liability resulting from lit. (a) shall not apply if we have fraudulently concealed a defect or have assumed a guarantee for the quality of the item, for damages resulting from injury to life, body or health, as well as in the case of liability under the Product Liability Act

8. no guarantee for information

Hangl AG tries to offer its customers the best possible information about its product range. In some cases, information is provided to us directly by manufacturers and suppliers. It is important to us to present this information in the most customer-friendly way possible. However, Hangl AG does not guarantee any information about the product range, availability and delivery times.

9. disclaimer

No claims for damages due to impossibility of performance, breach of contract or other culpability can be asserted.

10. data protection

11. business resolution

The product range and prices published on the Hangl AG homepage "hangl-uhren.ch" constitute an offer. However, these offers are always subject to the (resolutory) condition of an inability to deliver or incorrect pricing on the part of the manufacturer or Hangl AG.

12. place of jurisdiction

If the customer is a merchant, a legal entity under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the seller's place of business.

13. amendment of the GTC

Hangl AG is entitled to amend these GTC at any time.
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