Cancellation policy for consumers

You have the right to withdraw from this contract within fourteen days without giving any reason. Except for promotional goods. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. To exercise the right to cancel, you must inform us, Hangl AG, Dorfstrasse 11, 7563 Samnaun, Switzerland, Tel.: +41 (0) 81 868 57 34, E-Mail: onlineshop@hangl.ch of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired. The following are prerequisites for a return: the products may only have been worn to try them on, as in a store. All products must be returned complete and undamaged.
Labels and protective films are included in the scope of delivery and must also be returned.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us, Hangl AG, Dorfstrasse 11, 7563 Samnaun, Switzerland, immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Returns are at the expense and risk of the customer and must be sent back by registered mail. The post office will then issue you with a receipt containing a consignment number in the event of a lost parcel.

Products can be returned to the following address:

Hangl AG
Dorfstrasse 11
7563 Samnaun - Village
Switzerland